Cisco Solution Support - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSSNP-FMC1700K

24 x 7 x 4 Hour - Technical

Cisco Solution Support - Service

About This Product

Overview

What is Solution Support?

Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines

Quick Specifications

Service Name
Solution Support
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Phone Support
Service Response Time
4 Hour
Product Supported
Cisco Secure Firewal