Cisco Solution Support - Extended Service - Service

Overview

• Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
• Physical service sub type supports tasks that involve in-person handling, helping maintain steady operational work within the service coverage
• Replacement service is included to assist you with resolving issues and address problems through the available support features
• Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
• 4 Hour - Parts service response time helps accommodate service needs within the defined response window