Cisco SMARTnet Solution Support - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SSSNT-C111WB4P

8 x 5 x Next Business Day - Exchange - Parts - Physical, Electronic

Cisco SMARTnet Solution Support - Extended Service - Service

About This Product

Overview

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Physical service sub type assists with hands-on tasks that help progress project work within planned timelines under the service framework
  • Troubleshooting support helps determine the root cause of problems and offers guidance for addressing them within the scope of the service coverage
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • Next Business Day - Parts service response time helps accommodate service needs within the defined response window

Quick Specifications

Service Name
SMARTnet Solution Support - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Sub Type
Physical Electronic
Service Description
8x5xNext Business Day
Provided Support
Troubleshooting Configuration Phone Support Email Support Escalation Support Diagnosis Web Knowledge Base Access Software Update Parts Replacement New Releases Update
Service Response Time
Next Business Day - Parts
Service Characteristic
Parts