Cisco Software Support Service Enhanced - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-SWS1-F4125MIN

24 x 7 - Technical

Cisco Software Support Service Enhanced - Service

About This Product

Overview

Software Support service covers its associated Application Software sold as any of the following:

  • On-premises perpetual Software license
  • On-premises Software subscription license
  • Software as a Service (SaaS) subscription for Software residing in the Cisco cloud


Software subscription may be a hybrid which is a Software application that resides in both the Cisco cloud and on-premises or may offer the right to use the application in either a Cloud or on-premises Environment.

For each Application Software product, any subset of the following Software Support options may be available for purchase:

  • Base Product-level support
  • Basic
  • Enhanced
  • Premium
  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage

Quick Specifications

Service Name
Software Support Service Enhanced
Product Type
Service
Service Main Type
Technical
Service Description
24x7
Provided Support
Phone Support Software Support New Releases Update Web Knowledge Base Access Web Support Email Support
Product Supported
Cisco L-FPR4125-HVS-MIN