Cisco Software Support Enhanced - Service

Software Support service covers its associated Application Software sold as any of the following:

• On premises perpetual software license
• On premises software subscription license
• Software as a Service subscription for software residing in the Cisco cloud

For each Application Software product, any subset of the following Software Support options may be available for purchase:

• Basic
• Enhanced
• Premium

For an on-premises perpetual software license, Software Support may be available for purchase for Software Support coverage. Software Support has the same service deliverables of the Software Support Basic option with Phone Support.