Cisco Unified Computing Support Onsite with Drive Retention - Extended Service - 1 Year - Service

Overview

• Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
• Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
• Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
• 4 Hour - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
• On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service