Cisco Software Support Service for Service Providers Basic without Upgrades - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: SD-SNK-EPNMFMT1
24 x 7 x 1 Hour - Technical
About This Product
Overview
Software Support Service covers its associated Software sold as any of the following:
- On-premises perpetual Software license.
- On-premises Software subscription license.
Note:
- Software excludes non Cisco branded software or Customer provided software, such as "Software for Open Networking in the Cloud" ("SONiC"). Cisco has no responsibility for providing any technical support, including any maintenance, fixes, updates, upgrades, or support for any Customer provided software or non-Cisco branded software.
- Software subscription may be a hybrid which is a Software application that resides in both the Cisco cloud and on-premises or may offer the right to use the application in either a Cloud or on-premises Environment.
For each Software Product, the following Software Support Service options may be available for purchase:
- Basic
- Basic Without Upgrades
- Keeps your system optimally maintained with a predictable total cost of ownership
- Phone Support service included to resolve your problems
- 1 Hour - Phone Support service response time for timely completion with increased dependability
Quick Specifications
- Service Name
- Software Support Service for Service Providers Basic without Upgrades
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x1 Hour
- Provided Support
- Phone Support Software Support Email Support Web Support Web Knowledge Base Access
- Service Response Time
- 1 Hour - Phone Support
- Product Supported
- Cisco: EPNM-F-MD-RTM-T1 Installation Type: Locally installed