Cisco Solution Support for Service Providers - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SD-SSC4P-ASR9902M

24 x 7 x 4 Hour - On-site - Exchange

Cisco Solution Support for Service Providers - Extended Service - Service

About This Product

Overview

Technology has evolved. So should your technical support.

From single devices with their operating systems, today's IT infrastructures are now more complex: software and hardware from multiple technology providers combine to create sophisticated business solutions.

But more products and more providers can mean more places where something could go wrong. How are you supporting your powerfully complex IT? If you're still using product-focused support, it's likely not enough:

  • When an issue arises within a multiproduct, multivendor solution environment, do you have the resources to isolate your issue to open a case?
  • If you don't, how do you know which provider to call for help?
  • Protects your investment and adds value with increased reliability
  • Features phone support service for dependable efficiency with peace of mind
  • On-site support guarantees quick solutions with on-site availability of experts
  • 4 Hour - Replacement service response time for better accommodation with maximum reliability

Quick Specifications

Service Name
Solution Support for Service Providers - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Replacement Web Knowledge Base Access
Service Response Time
4 Hour - Replacement
Service Location
On-site
Product Supported
Cisco ASR-9902-FC