Cisco Solution Support for Service Providers Software Support without Upgrades - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SD-SSPT-EPNM778S

24 x 7 x 30 Minute - Technical

Cisco Solution Support for Service Providers Software Support without Upgrades - Service

About This Product

Overview

Cisco Solution Support for Service Providers applies to specific Cisco defined solutions ("Solution") that have been implemented following the guidance set out in the applicable Cisco Service Provider Solution offer in all material respects.

Solution Support may cover Hardware or Software or both depending on the Service level purchased.

Cisco Solution Support for Service Providers covers the Service Provider Solution(s) sold as any of the following:

  • On Premises Software perpetual and subscription licenses
  • Software as a Service (SaaS) subscription for Software residing in the Cisco cloud
  • Hardware
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features phone support service that helps you handle any mishaps
  • 30 Minute - Phone Support service response time for better accommodation with maximum reliability

Quick Specifications

Service Name
Solution Support for Service Providers Software Support without Upgrades
Product Type
Service
Service Main Type
Technical
Service Description
24x7x30 Minute
Provided Support
Phone Support Email Support Web Support Web Knowledge Base Access Software Support
Service Response Time
30 Minute - Phone Support
Product Supported
Cisco EPNM-7-S-K9 Cisco EPNM 7x Smart Base App NBI UC