Cisco Solution Support for Service Providers Software Support without Upgrades - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SD-SSPT-EPNMF4L8

24 x 7 x 30 Minute - Technical

Cisco Solution Support for Service Providers Software Support without Upgrades - Service

About This Product

Overview

Cisco Solution Support for Service Providers applies to specific Cisco defined solutions ("Solution") that have been implemented following the guidance set out in the applicable Cisco Service Provider Solution offer in all material respects.

Solution Support may cover Hardware or Software or both depending on the Service level purchased.

Cisco Solution Support for Service Providers covers the Service Provider Solution(s) sold as any of the following:

  • On Premises Software perpetual and subscription licenses
  • Software as a Service (SaaS) subscription for Software residing in the Cisco cloud
  • Hardware
  • Protects your investment and adds value with increased reliability
  • Phone Support service included to resolve your problems
  • 30 Minute - Phone Support service response time for your convenience with maximum efficiency

Quick Specifications

Service Name
Solution Support for Service Providers Software Support without Upgrades
Product Type
Service
Service Main Type
Technical
Service Description
24x7x30 Minute
Provided Support
Phone Support Software Support Email Support Web Support Web Knowledge Base Access
Service Response Time
30 Minute - Phone Support
Product Supported
Cisco EPNM-F-L-SRTM-T-PS