Cisco Solution Support for Service Providers - Extended Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: SD-SSS4P-A9KEXFC5
24 x 7 x 4 Hour - Service Depot - Exchange
About This Product
Overview
Cisco Solution Support for Service Providers applies to specific Cisco defined solutions ("Solution") that have been implemented following the guidance set out in the applicable Cisco Service Provider Solution offer in all material respects.
Solution Support may cover Hardware or Software or both depending on the Service level purchased.
Cisco Solution Support for Service Providers covers the Service Provider Solution(s) sold as any of the following:
- On Premises Software perpetual and subscription licenses
- Software as a Service (SaaS) subscription for Software residing in the Cisco cloud
- Hardware
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Solution Support for Service Providers - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Replacement Phone Support Web Knowledge Base Access
- Service Response Time
- 4 Hour - Replacement
- Service Location
- Service Depot
- Product Supported
- Cisco: A9K-20HG-FLEX-FC A9K-20HG-FLEX-FC= A9K-20HG-FLEXFC-RF