Cisco Solution Support for Service Providers - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SD-SSSNT-1

8 x 5 x Next Business Day - Service Depot - Exchange

Cisco Solution Support for Service Providers - Extended Service - Service

About This Product

Overview

Cisco Solution Support for Service Providers applies to specific Cisco defined solutions ("Solution") that have been implemented following the guidance set out in the applicable Cisco Service Provider Solution offer in all material respects.

Solution Support may cover Hardware or Software or both depending on the Service level purchased.

Cisco Solution Support for Service Providers covers the Service Provider Solution(s) sold as any of the following:

  • On Premises Software perpetual and subscription licenses
  • Software as a Service (SaaS) subscription for Software residing in the Cisco cloud
  • Hardware
  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Business Day - Replacement service response time for convenient and efficient handling of service needs
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Solution Support for Service Providers - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
8x5xNext Business Day
Provided Support
Replacement Phone Support Web Knowledge Base Access
Service Response Time
Next Business Day - Replacement
Service Location
Service Depot
Product Supported
Cisco: 8404-RSP1-48-EM N1K-MD-32E-C=