Cisco SP Base Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SP-AR1-A9KMEA20

8 x 5 x Next Business Day - On-site - Exchange

Cisco SP Base Service - Service

About This Product

Overview

When minutes matter, depend on Cisco SP Base Service to deliver

As networks evolve and critical business processes, systems, and services are added, the consequences of downtime increase dramatically. When a problem occurs that can disrupt service delivery or business continuity, IT departments are under intense pressure to resolve the issue as quickly as possible or correct it before it can affect the business.

Cisco® SP Base® supports rapid problem resolution and improved operational efficiency through a combination of expert troubleshooting assistance, online tools, and flexible device coverage options, providing you with greater network availability while reducing operating costs.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Business Day - Replacment service response time for convenient and efficient handling of service needs
  • On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point

Quick Specifications

Service Name
SP Base Service
Product Type
Service
Service Main Type
Exchange
Service Description
8x5xNext Business Day
Provided Support
Phone Support Replacement TAC Live Support Knowledge Base Access Software Update Online Portal Access
Service Response Time
Next Business Day - Replacment
Service Location
On-site
Product Supported
Cisco ASR 9000 20 port 10GE Modular Port Adapter