Cisco Service Provider Base (SP Base) - Extended Service - 1 Year - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SP-AR3-15454MRC

24 x 7 x 4 Hour - Exchange

Cisco Service Provider Base (SP Base) - Extended Service - 1 Year - Service

About This Product

Overview

This Service Description is part of the Services Agreement (as defined in the Services Guide) and describes various Services that Cisco will provide to You. Capitalized terms, unless defined in this document, have the meaning in the Services Guide.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Replacement service is included to assist you with resolving issues and address problems through the available support features
  • 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Quick Specifications

Service Name
Service Provider Base (SP Base) - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Replacement Phone Support New Releases Update Web Knowledge Base Access
Service Response Time
4 Hour - Replacement
Service Duration
1 Year
Product Supported
Cisco: 15454-M-RAMAN-CTP= 15454MRAMANCTP-RF