Cisco Solution Support for Service Providers Software Support with Upgrades - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SP-SSPT-FLSASRS3

24 x 7 x 30 Minute - Technical

Cisco Solution Support for Service Providers Software Support with Upgrades - Service

About This Product

Overview

Cisco Solution Support for Service Providers applies to specific Cisco defined solutions ("Solution") that have been implemented following the guidance set out in the applicable Cisco Service Provider Solution offer in all material respects.

Solution Support may cover Hardware or Software or both depending on the Service level purchased.

Cisco Solution Support for Service Providers covers the Service Provider Solution(s) sold as any of the following:

  • On Premises Software perpetual and subscription licenses
  • Software as a Service (SaaS) subscription for Software residing in the Cisco cloud
  • Hardware
  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Phone Support service is included to assist you with resolving issues and address problems through the available support features
  • 30 Minute - Phone Support service response time helps accommodate service needs within the defined response window

Quick Specifications

Service Name
Solution Support for Service Providers Software Support with Upgrades
Product Type
Service
Service Main Type
Technical
Service Description
24x7x30 Minute
Provided Support
Phone Support Software Support Email Support Web Support Web Knowledge Base Access New Releases Update Software Upgrade
Service Response Time
30 Minute - Phone Support
Product Supported
Cisco: FLSASR903-IPSEC FLSASR903-IPSEC= Installation Type: Locally installed