Cisco Solution Support for Service Provider - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: SP-SSSNT-A9KMPA2E
8 x 5 x Next Business Day - Technical
About This Product
Overview
Cisco Solution Support for Service Providers applies to specific Cisco defined solutions ("Solution") that have been implemented following the guidance set out in the applicable Cisco Service Provider Solution offer in all material respects.
Solution Support may cover Hardware or Software or both depending on the Service level purchased.
Cisco Solution Support for Service Providers covers the Service Provider Solution(s) sold as any of the following:
- On Premises Software perpetual and subscription licenses
- Software as a Service (SaaS) subscription for Software residing in the Cisco cloud
- Hardware
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- Solution Support for Service Provider
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support
- Service Response Time
- Next Business Day
- Product Supported
- Cisco ASR 9000 20port 10G