Cisco Customer Experience (CX) Level 1 - 3 Year - Service
24 x 7 x 30 Min - Technical

About This Product
Overview
Boost productivity to yield greater efficiency
Thriving in today's unpredictable business environment can be a challenge, but it doesn't have to be. Approaching the way your organization operates behind the scenes at a strategic level can be an effective way to manage and meet your goals, reducing risk, creating efficiencies and boosting productivity. An important element is ensuring your IT investments are operating as cohesively as possible, based on support and insights that guide you along the journey.
Cisco Customer Experience (CX) Success Tracks is designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To support your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.
Success Tracks are comprised of four levels of service and suite of capabilities - Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a single pane of glass, CX Cloud.
- Provides reliable support to resolve all your technical issues
- Features phone support service for dependable efficiency with peace of mind
- 30 Minute - Phone Support service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Customer Experience (CX) Level 1
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x30 Min
- Provided Support
- Phone Support Web Support Remote Knowledge Transfer Remote Training Web Knowledge Base Access New Releases Update
- Service Response Time
- 30 Minute - Phone Support
- Service Duration
- 3 Year
- Product Supported
- Software Title: Cisco DNA Advantage Installation Type: Locally installed License Type: License Hardware Pricing: Tier 4
