Cisco Software Support Service Premium - Service
24 x 7 x 15 Minute - Technical
About This Product
Overview
Why Software support?
Our experts help you rapidly deploy new technologies and adopt the features that achieve your business goals.
Fast-track your software ROI
Cisco experts match software capabilities to your objectives and help you overcome the technical barriers to achieving them.
Better support experience
Get help with on-premises, hybrid, cloud, and hosted deployments. A designated expert who knows your solution will provide advice and proactive support as you need it.
Reduce risk to your business
Enjoy priority access to highly skilled engineers who help solve complex issues quickly, along with technical reviews that can reduce disruptions to your business.
Our offerings | Basic software support
Foundational coverage for the software applications that keep your systems and business running smoothly.
Enhanced software support
Enjoy additional help with onboarding your software applications. Plus get tailored advice on which features best support your business objectives.
Premium software support
A designated Cisco expert will be assigned to your technical team. They will quickly assess your IT environment and help you optimize and innovate with confidence.
- Protects your investment and adds value with increased reliability
- Features phone support service for dependable efficiency with peace of mind
- 15 Minute service response time for better accommodation with maximum reliability
Quick Specifications
- Service Name
- Software Support Service Premium
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x15 Minute
- Provided Support
- Phone Support Email Support Web Support Web Knowledge Base Access New Releases Update
- Service Response Time
- 15 Minute
- Product Supported
- Cisco: Software Title: Cisco Secure Access