Cisco Software Support Service Premium - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: SVS-TB-SUP-P

24 x 7 - Technical

Cisco Software Support Service Premium - Service

About This Product

Overview

Cisco TAC access 24 hours per day, 7 days per week to assist by telephone, or online tools with Application Software use and troubleshooting issues. Refer to Table 1 (Software Support Response Time) below for details. Support cases are prioritized over those associated with Enhanced option.

Designated Service Management (DSM) of the covered products by a technical subject matter expert during local business hours

  • Provides reliable support to resolve all your technical issues
  • Phone Support service included to resolve your problems

Quick Specifications

Service Name
Software Support Service Premium
Product Type
Service
Service Main Type
Technical
Service Description
24x7
Provided Support
Phone Support Email Support Web Support Web Knowledge Base Access New Releases Update
Product Supported
Cisco: Software Title: Cisco Telemetry Broker Installation Type: Hosted Hosted Service Type: XaaS License Qty: 1 license