Cohesity Premium Support with 4-Hour Parts Delivery - Service
24 x 7 x 4 Hour - Exchange - Parts
About This Product
Overview
When you choose Cohesity software to radically simplify your data management, you're also gaining a trusted, strategic partner dedicated to easing the way you protect, manage and derive value from all of your data-across the data center, edge and cloud. Cohesity Premium Support delivers fast, complete, high-quality technical responses all day, every day to maximize all of the services consolidated on our multicloud data platform. These include backup and recovery, disaster recovery, file and object services, dev/test, and data compliance, security and analytics.
Our Cohesity Premium Support team members strive for excellence in customer satisfaction, working with you to reduce IT complexity and eliminate mass data fragmentation. We serve customers across the globe from offices in North America, Europe and the Asia Pacific region.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- 4 Hour - Parts Replacement service response time helps accommodate service needs within the defined response window
Quick Specifications
- Service Name
- Premium Support with 4-Hour Parts Delivery
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Phone Support
- Service Response Time
- 4 Hour - Parts Replacement
- Service Characteristic
- Parts
- Product Supported
- Cohesity C4600-RJ45-4