Cohesity Premium Support with 4-Hour Parts Delivery - Service
24 x 7 x 4 Hour - Exchange - Parts
About This Product
Overview
When you choose Cohesity software to radically simplify your data management, you're also gaining a trusted, strategic partner dedicated to easing the way you protect, manage and derive value from all of your data-across the data center, edge and cloud. Cohesity Premium Support delivers fast, complete, high-quality technical responses all day, every day to maximize all of the services consolidated on our multicloud data platform. These include backup and recovery, disaster recovery, file and object services, dev/test, and data compliance, security and analytics.
Our Cohesity Premium Support team members strive for excellence in customer satisfaction, working with you to reduce IT complexity and eliminate mass data fragmentation. We serve customers across the globe from offices in North America, Europe and the Asia Pacific region.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
- 4 Hour - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- Premium Support with 4-Hour Parts Delivery
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Phone Support
- Service Response Time
- 4 Hour - Parts Replacement
- Service Characteristic
- Parts
- Product Supported
- Cohesity C4600-RJ45-NODE