Cohesity Premium Support - Service

Overview

• Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
• Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
• Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
• 4 Hour - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines