Cohesity Premium Support - Service
Manufacturer: Cohesity Inc
Mfr. Part: CS-4H-USC-V5270-664TB-20TB-6X25G-2X32G
24 x 7 - Exchange - Parts
About This Product
Overview
When you choose Cohesity software to radically simplify your data management, you're also gaining a trusted, strategic partner dedicated to easing the way you protect, manage and derive value from all of your data-across the data center, edge and cloud. Cohesity Premium Support delivers fast, complete, high-quality technical responses all day, every day to maximize all of the services consolidated on our multicloud data platform. These include backup and recovery, disaster recovery, file and object services, dev/test, and data compliance, security and analytics.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
- Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
- 4 Hour - Parts Replacement service response time helps accommodate service needs within the defined response window
Quick Specifications
- Service Name
- Premium Support
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7
- Provided Support
- Parts Replacement Phone Support
- Service Response Time
- 4 Hour - Parts Replacement
- Service Characteristic
- Parts
- Product Supported
- Cohesity V5270-6