Cohesity Premium Support - Service
Manufacturer: Cohesity Inc
Mfr. Part: CS-4H-V5372HA-2400TB-20TB-12X25G-8X32G
24 x 7 x 4 Hour - Exchange - Parts

About This Product
Overview
When you choose Cohesity software to radically simplify your data management, you're also gaining a trusted, strategic partner dedicated to easing the way you protect, manage and derive value from all of your data-across the data center, edge and cloud. Cohesity Premium Support delivers fast, complete, high-quality technical responses all day, every day to maximize all of the services consolidated on our multicloud data platform. These include backup and recovery, disaster recovery, file and object services, dev/test, and data compliance, security and analytics.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- 4 Hour - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- Premium Support
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement Phone Support
- Service Response Time
- 4 Hour - Parts Replacement
- Service Characteristic
- Parts
- Product Supported
- Cohesity V5372HA-2400TB-20TB-12X25G
