Cohesity Premium Support - Extended Serivce - 1 Year - Service

Overview

• Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
• Features email support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Parts service characteristics define features intended to support convenient use and assist with routine operational needs
• Next Business Day - Parts Replacement service response time for convenient and efficient handling of service needs
• 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues