Cohesity Premium Support with Hardware Non-Return Option - Extended Serivce - 1 Year - Service

Overview

• Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
• Features email support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
• Next Business Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues