Cohesity Partner Premium Support - Service

Overview

• Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
• Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Parts service characteristics define features intended to support convenient use and assist with routine operational needs
• 4 Hour - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines