Cohesity Partner Premium Support - Extended Serivce - 1 Year - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Email Support service is included to assist you with resolving issues and address problems through the available support features
• Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
• Next Business Day - Parts Replacement service response time helps accommodate service needs within the defined response window
• 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues