Cohesity Partner Premium Support - Extended Serivce - 1 Year - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Email Support service is included to assist you with resolving issues and address problems through the available support features
• Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
• Next Business Day - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues