Cohesity Partner Premium Support - Extended Serivce - 1 Year - Service

Overview

• Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
• Features email support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
• Next Business Day - Parts Replacement service response time helps accommodate service needs within the defined response window
• 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues