Cohesity Partner Premium Support - Extended Serivce - 1 Year - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Features email support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
• Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
• Next Business Day - Parts Replacement service response time for convenient and efficient handling of service needs
• 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues