Cohesity Partner Premium Support - Extended Serivce - 1 Year - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Features email support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
• Parts service characteristics define features intended to support convenient use and assist with routine operational needs
• Next Business Day - Parts Replacement service response time helps accommodate service needs within the defined response window
• 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues