Datalogic EaseofCare Comprehensive - 3 Year - Service
Technical
About This Product
Overview
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called "Customer Service"), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic's Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
- Protects your investment and adds value with increased reliability
- 5 Day service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- EaseofCare Comprehensive
- Product Type
- Service
- Service Main Type
- Technical
- Service Response Time
- 5 Day
- Service Duration
- 3 Year