Dell Upgrade from 3Y Next Business Day to 3Y ProSupport 4H Mission Critical

Manufacturer: Dell Technologies
Mfr. Part: 701-6662

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

Dell Upgrade from 3Y Next Business Day to 3Y ProSupport 4H Mission Critical

About This Product

Overview

The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.

Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

  • 24x7 access to certified hardware and software experts
  • Collaborative support with 3rd party vendors
  • Hypervisor, Operating Environment Software and OS support
  • A consistent level of support available for Dell Technologies hardware, software and solutions
  • 4 Hour Mission Critical onsite parts and labor response

Quick Specifications

Service Name
ProSupport Mission Critical - Upgrade
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Phone Support Repair
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site
Service Duration
3 Year