Dell Upgrade from 3Y Basic Advanced Exchange to 5Y ProSupport for docking stations

Manufacturer: Dell Technologies
Mfr. Part: 712-8933

24 x 7 x Next Business Day - Exchange

Dell Upgrade from 3Y Basic Advanced Exchange to 5Y ProSupport for docking stations

About This Product

Overview

ProSupport gives you a higher level of support with 24x7 direct access to ProSupport engineers for help with Dell docking station setup, configuration, troubleshooting issues, and more. Plus, you get an Advanced Exchange docking station replacement. If your issue cannot be resolved over the phone, Dell will send a replacement docking station to you the next business day.

By adding ProSupport for docking stations to your customer orders you can ensure that each one can offer a higher level of support and a better experience for end users.

  • Easy to position and sell
  • Provides incremental revenue to all your deals
  • And increases the end user experience

Quick Specifications

Service Name
ProSupport for Docking Stations - Upgrade
Product Type
Service
Service Main Type
Exchange
Service Description
24x7xNext Business Day
Provided Support
Phone Support Replacement Set-up & Configuration Troubleshooting
Service Response Time
Next Business Day - Replacement
Service Duration
5 Year
Upgrade from
3 Years Basic Advanced Exchange