Dell ProSupport Plus - Upgrade - 5 Year - Service

Manufacturer: Dell Technologies
Mfr. Part: 714-3984

24 x 7 x Next Business Day - On-site - Exchange - Labor

Dell ProSupport Plus - Upgrade - 5 Year - Service

About This Product

Overview

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

  • Gives you complete peace of mind and confidence in your results
  • Features drive retention service for dependable efficiency with peace of mind
  • On-site support helps youlimit any downtime to the absolute minimum
  • Labor service characteristics for better reliability and ensure maximum productivity
  • Next Business Day - Replacement service response time for better accommodation with maximum reliability
  • 5 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
ProSupport Plus - Upgrade
Product Type
Service
Service Main Type
Exchange
Service Description
24x7xNext Business Day
Provided Support
Drive Retention Phone Support Remote Diagnosis Repair Replacement
Service Response Time
Next Business Day - Replacement
Service Location
On-site
Service Duration
5 Year