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Dell ProSupport Plus - 5 Year - Service

Manufacturer: Dell Technologies
Mfr. Part: 808-3183

24 x 7 - On-site - Maintenance - Electronic, Physical

Dell ProSupport Plus - 5 Year - Service

About This Product

Overview

Dell ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution.

  • Priority phone access to ProSupport engineers 24x7x365
  • Dedicated Technical Account Manager (for customers with 1,000 or more ProSupport Plus systems)
  • Collaborative support
  • Proactive issue detection
  • Predictive failure prevention
  • Monthly history and contract reporting (for customers with 1,000 or more ProSupport Plus systems)
  • Automated case creation

    • Provides reliable support to resolve all your technical issues
    • Features troubleshooting service that helps you handle any mishaps
    • On-site support provides fast and easy approach to solve the issues
    • Electronic service sub type for better reliability and ensure maximum productivity
    • Next Business Day service response time for timely completion with increased dependability
    • 5 Year service duration to ensure maximum productivity and deliver timely results

    Quick Specifications

    Service Name
    ProSupport Plus
    Product Type
    Service
    Service Main Type
    Maintenance
    Service Sub Type
    Electronic Physical
    Service Description
    24x7
    Provided Support
    Troubleshooting Repair Parts Replacement Replacement Phone Support Web Support
    Service Response Time
    Next Business Day
    Service Location
    On-site