Dell Advanced Exchange - 5 Year - Service

Manufacturer: Dell Technologies
Mfr. Part: 809-3779

On-site - Maintenance - Electronic, Physical

Dell Advanced Exchange - 5 Year - Service

About This Product

Overview

Advanced Exchange service provides for a replacement unit shipped to you after remote diagnostics and troubleshooting under your Dell Limited Hardware Wa ranty. Upon confirming the Customer's Product has expereinced a qualified and covered failure, Dell will send a replacement Product using next business day delivery. Customer must return the defective Product in the replacement product packaging to the designated carrier location as stipulated in the RMA instructions. Replacement product may be refurbished unit. In case the product model is discontinued a comparable current product may be provided as replacement.

  • Gives you complete peace of mind and confidence in your results
  • Features troubleshooting service that helps you handle any mishaps
  • On-site support guarantees quick solutions with on-site availability of experts
  • Physical service sub type offers great flexibility in scheduling work hours, locations and assignments with maximum dependability
  • 6 Business Day service response time for timely completion with increased dependability
  • 5 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
Advanced Exchange
Product Type
Service
Service Main Type
Maintenance
Service Sub Type
Electronic Physical
Provided Support
Troubleshooting Repair Parts Replacement Replacement Phone Support Web Support
Service Response Time
6 Business Day
Service Location
On-site
Service Duration
5 Year