Dell Upgrade from 1Y Mail-in Service to 3Y Next Business Day
On-site - Maintenance - Labor - Physical, Electronic
About This Product
Overview
Dell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- Protects from breakdown after the manufacturers warranty expires
- Phone Support service included to resolve your problems
- Get valuable support at your doorstep without traveling one bit
- Physical service sub type for better reliability and ensure maximum productivity
- Labor service characteristics for your convenience and ease of operation
- Next Business Day - Repair service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Warranty/Support - Upgrade
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Provided Support
- Phone Support Remote Diagnosis Repair Replacement
- Service Response Time
- Next Business Day - Repair
- Service Location
- On-site
- Service Duration
- 3 Year