Dell ProSupport Plus - Extended Warranty - 3 Year - Warranty
Manufacturer: Dell Technologies
Mfr. Part: 819-9633
10 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic
About This Product
Overview
Maximum support with minimal customer effort
ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed.
ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.
ProSupport Plus includes:
- 24x7 priority access to hardware and software experts
- Same or next business day onsite repair after remote diagnosis
- Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
- Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
- Repair for accidental damages caused by surges, drops or spills
- Keeping a hard drive after replacement to ensure data security
- A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.
- Helps you make an intelligent investment decision regarding the future of your equipment
- Features remote diagnosis service for dependable efficiency with peace of mind
- On-site support helps you?limit any downtime to the absolute minimum
- Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- Next Business Day - Parts and labor service response time for your convenience with maximum efficiency
- 3 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- ProSupport Plus - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Maintenance
- Service Sub Type
- Physical Electronic
- Service Description
- 10x5xNext Business Day
- Provided Support
- Remote Diagnosis Repair Reporting Phone Support Email Support Parts Replacement Web Support Web Knowledge Base Access
- Service Response Time
- Next Business Day - Parts and labor
- Service Location
- On-site