Dell Upgrade from 3Y Mail-in Customer Pays Freight to 5Y ProSupport
24 x 7 - On-site - Technical
About This Product
Overview
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features phone support service for dependable efficiency with peace of mind
- On-site support provides fast and easy approach to solve the issues
- Next Business Day - Phone Support service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- ProSupport - Upgrade
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7
- Provided Support
- Phone Support Remote Diagnosis
- Service Response Time
- Next Business Day - Phone Support
- Service Location
- On-site
- Service Duration
- 5 Year