Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport Plus 4H Mission Critical

Manufacturer: Dell Technologies
Mfr. Part: 848-7009

24 x 7 x 4 Hour - Maintenance - Parts & Labor

Dell Upgrade from Lifetime Limited Warranty to 5Y ProSupport Plus 4H Mission Critical

About This Product

Overview

The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.

Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

  • 24x7 Access to ProSupport Plus engineers for faster issue resolution
  • Designated Technology Service Manager who knows your environment
  • Predictive analysis for issue prevention and optimization with SupportAssist and Secure Remote Services
  • Proactive monitoring, issue detection, notification and automated case creation SupportAssist and Secure Remote Services
  • 4 Hour Mission Critical onsite parts and labor response

Quick Specifications

Service Name
ProSupport Plus Mission Critical - Upgrade
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Phone Support Repair
Service Response Time
4 Hour - Parts and Labor
Service Duration
5 Year
Service Characteristic
Parts & Labor