Dell Upgrade from 1Y Next Business Day to 5Y ProSupport 4H Mission Critical

Manufacturer: Dell Technologies
Mfr. Part: 848-7969

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

Dell Upgrade from 1Y Next Business Day to 5Y ProSupport 4H Mission Critical

About This Product

Overview

The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.

Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features parts replacement service that helps you handle any mishaps
  • On-site service location for your convenience and ease of operation
  • Parts and labor service characteristics allow reliable maintenance with added usability
  • 4 Hour - Parts and Labor service response time for your convenience with maximum efficiency
  • 5 Year service duration to ensure maximum productivity and deliver timely results

Quick Specifications

Service Name
ProSupport Mission Critical - Upgrade
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Phone Support Repair
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site
Service Duration
5 Year