DTEN Orbit Pro - Extended Warranty - 2 Year - Warranty
24 x 5 x 2 Hour - Exchange - Parts
About This Product
Overview
Designed to Enhance the DTEN User Experience
Access powerful management and maintenance tools, an enhanced product warranty, and a personalized comprehensive customer success and support network.
Ease of Management
Delivers workspace insights and device monitoring services with easy account set up for quick device onboarding for DTEN devices.
Maximizes Investment
Provides a window into collaboration environments across an organization, highlighting how devices are performing and being used.
Peace of Mind
Includes a lifetime device warranty as long as the device is managed by the service (business) - available for all DTEN devices.
Flexible Terms
Offers subscription plans to meet the needs of every customer. Orbit can be added to DTEN products at any time - not just when the original purchase is made.
SeamlessService Platform
Designed to enhance the DTEN user experience, Orbit is designed for growth, incorporating new services based on customer feedback.
Worry-free IT Support & Services
Control your devices with tools like centralized and remote device and user management, diagnosis and repair; device status and health monitoring; and firmware updates.
Advanced Product Warranty
Minimize equipment downtime with advance parts replacement and comprehensive device coverage. Products are protected by our extended warranty for the length of your plan.
Enhanced Customer Support
Get up to 24/5 access to DTEN's knowledgeable experts with live or pre-recorded product trainings, live customer support and personalized and dedicated support options.
- Supports planning for the future of your equipment by offering extended coverage that helps you manage long?term protection needs
- Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- 2 Hour - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 2 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
Quick Specifications
- Service Name
- Orbit Pro - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Description
- 24x5x2 Hour
- Provided Support
- Parts Replacement Email Support Web Support Remote Monitoring Training Device Management Phone Support Dedicated Customer Success Manager
- Service Response Time
- 2 Hour - Parts Replacement
- Service Duration
- 2 Year
- Service Characteristic
- Parts