Eaton Monitored Device Extension Technical Support | Distributed IT Performance Management (DITPM) or Data Center Performance Management (DCPM) Software | 3 Year

Manufacturer: Eaton Corporation
Mfr. Part: BL-SUP-3Y-EXT-MON

Technical

Eaton Monitored Device Extension Technical Support | Distributed IT Performance Management (DITPM) or Data Center Performance Management (DCPM) Software | 3 Year

About This Product

Overview

Eaton's DITPM and DCPM software, both of which are part of the Brightlayer Data Centers suite, natively support uninterruptible power supplies (UPSs) and power distribution units (PDUs). The Monitored Device Extension (BL-EXT-MONDV-PERP) adds support for other devices, such as sensors, cameras, switches, routers and servers. Customers of this service can open new cases, manage existing cases, review prior cases and access Eaton's integrated Knowledgebase, which includes a series of self-service videos related to product features.


Purchasing this item will entitle you to 3 years of support for your monitored IT devices. Support is also available for 1-year (BL-SUP-1Y-EXT-MON) and 5-year (BL-SUP-5Y-EXT-MON) terms.

  • Three years of support for monitoring devices with Eaton's DITPM and DCPM software that are not natively supported, such as sensors, cameras, switches, routers and servers.

Quick Specifications

Service Name
BL Tech Support
Product Type
Service
Service Main Type
Technical
Service Duration
3 Year
Product Supported
Eaton Non-core Monitor