Eaton Monitored Device Extension Technical Support | Distributed IT Performance Management (DITPM) or Data Center Performance Management (DCPM) Software | 5 Year
Manufacturer: Eaton Corporation
Mfr. Part: BL-SUP-5Y-EXT-MON
Technical

About This Product
Overview
Eaton's DITPM and DCPM software, both of which are part of the Brightlayer Data Centers suite, natively support uninterruptible power supplies (UPSs) and power distribution units (PDUs). The Monitored Device Extension (BL-EXT-MONDV-PERP) adds support for other devices, such as sensors, cameras, switches, routers and servers. Customers of this service can open new cases, manage existing cases, review prior cases and access Eaton's integrated Knowledgebase, which includes a series of self-service videos related to product features.
Purchasing this item will entitle you to 5 years of support for your monitored IT devices. Support is also available for 1-year (BL-SUP-1Y-EXT-MON) and 3-year (BL-SUP-3Y-EXT-MON) terms.
- Five years of support for monitoring devices with Eaton's DITPM and DCPM software that are not natively supported, such as sensors, cameras, switches, routers and servers.
Quick Specifications
- Service Name
- BL Tech Support
- Product Type
- Service
- Service Main Type
- Technical
- Service Duration
- 5 Year
- Product Supported
- Eaton Non-core Monitor
