ESET Premium Support Ultimate - 2 Year / Unlimited Incident - Service

Manufacturer: ESET, LLC
Mfr. Part: EPSU-N2-J

24 x 7 - Technical

ESET Premium Support Ultimate - 2 Year / Unlimited Incident - Service

About This Product

Overview

Complete ESET product support with superior customer care privileges. Covers all stages of product implementation including installation and set-up, upgrade procedures, regular configuration checks and proactive resolution of product issues. All the benefits of ESET Premium Support, plus the services of a dedicated technical account manager, proactive informative services, priority call queuing and faster response times.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 2 Year / Unlimited Incident service duration defines the support period and incident limits, helping ensure assistance is available when required

Quick Specifications

Service Name
Premium Support Ultimate
Product Type
Service
Service Main Type
Technical
Service Description
24x7
Provided Support
Phone Support Dedicated Account Manager Prioritization Within Development Team Proactive Informative Services Deployment & Upgrade Health Check
Service Duration
2 Year / Unlimited Incident
Product Supported
Software: 5K+ Seats