ESET Premium Support Ultimate - 3 Year - Service
Manufacturer: ESET, LLC
Mfr. Part: EPSU-N3-G
24 x 7 x 30 Minute - Technical
About This Product
Overview
Complete ESET product support with superior customer care privileges. Covers all stages of product implementation including installation and set-up, upgrade procedures, regular configuration checks and proactive resolution of product issues. All the benefits of ESET Premium Support, plus the services of a dedicated technical account manager, proactive informative services, priority call queuing and faster response times.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features deployment & upgrade service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 30 Minute - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- Premium Support Ultimate
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x30 Minute
- Provided Support
- Deployment & Upgrade Health Check Phone Support
- Service Response Time
- 30 Minute - Phone Support
- Service Duration
- 3 Year