ESET Premium Support Ultimate - Renewal - 1 Year / Unlimited Incident - Service
Manufacturer: ESET, LLC
Mfr. Part: EPSU-R1-I
24 x 7 x 30 Minute - Technical
About This Product
Overview
Complete ESET product support with superior customer care privileges. Covers all stages of product implementation including installation and set-up, upgrade procedures, regular configuration checks and proactive resolution of product issues. All the benefits of ESET Premium Support, plus the services of a dedicated technical account manager, proactive informative services, priority call queuing and faster response times.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 30 Minute - Phone Support service response time helps accommodate service needs within the defined response window
- 1 Year / Unlimited Incident service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- Premium Support Ultimate - Renewal
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x30 Minute
- Provided Support
- Phone Support Dedicated Account Manager Prioritization Within Development Team Proactive Informative Services Deployment & Upgrade Health Check
- Service Response Time
- 30 Minute - Phone Support
- Service Duration
- 1 Year / Unlimited Incident
- Product Supported
- Software: Installation Type: Locally installed License Qty: 1 seat License Pricing: Volume / level G (2000-4999)