ESET Premium Support Ultimate - Renewal - 2 Year / Unlimited Incident - Service
Manufacturer: ESET, LLC
Mfr. Part: EPSU-R2-J
24 x 7 - Technical
About This Product
Overview
Complete ESET product support with superior customer care privileges. Covers all stages of product implementation including installation and set-up, upgrade procedures, regular configuration checks and proactive resolution of product issues. All the benefits of ESET Premium Support, plus the services of a dedicated technical account manager, proactive informative services, priority call queuing and faster response times.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 2 Year / Unlimited Incident service duration defines the support period and incident limits, helping ensure assistance is available when required
Quick Specifications
- Service Name
- Premium Support Ultimate - Renewal
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7
- Provided Support
- Phone Support Dedicated Account Manager Prioritization Within Development Team Proactive Informative Services Deployment & Upgrade Health Check
- Service Duration
- 2 Year / Unlimited Incident
- Product Supported
- Software: 5K+ Seats